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How to Fix a Missed or Incorrect Time Punch

Overview

Accurate time punches ensure you’re paid correctly and that our payroll records stay compliant and up to date. If you miss a punch or notice an incorrect clock-in or clock-out time, it’s important to correct it as soon as possible. This guide will walk you through the quick and easy steps to review your timecard, submit a correction, and ensure your hours are accurately recorded.

View Your Current Time Punches

Start by logging into the employee portal and navigating to your Time Card or your Time Sheet to review your current time punches for the pay period. One or both of these options may be available to you. Notice in the screenshots below the location of them in the left-hand navigation menu.

Open your Time Sheet and scan for any dates without any punches, only a clock-in, or only a clock-out—these are clear signs that a correction is needed.

Open your Time Card in the Weekly view and scan for any dates without any punches. Days with only a clock-in or only a clock-out are clearly highlighted.

Open your Time Card in the Daily view and scan for any dates without any punches. Days with only a clock-in or only a clock-out are marked with a red indicator in the Alerts column.

Fix A Missed Punch

Navigate to the “Fix a missed punch” page and fill out the details as needed. Some fields are required as indicated, others are optional. Leave a comment that your manager will see when processing the missed punch submission.

You will receive confirmation that your fixed punch has been submitted.

Fix An Incorrect Punch

Correcting an incorrect punch follows the same process as fixing a missed punch, and you’ll see both the original entry and your manual correction request until your manager reviews and processes the update.

Conclusion

You may see your manual punch as a new line on your Time Sheet or Time Card until your manager has completed processing.